Clinic Company Policies
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Company Policies For All Treatment Pathways.
Gait Analysis Services
Costs:
• Gait Analysis: £75.00
• Optogait Analysis: £85.00
• Gait Analysis + Rehabilitation Package: £430.00
Non-Refundable: All payments for gait analysis services are non-refundable.
Professional Care: Assessments are conducted by a registered HCPC (Health and Care Professions Council) healthcare professional.
Orthotics:
• Off-the-Shelf Orthotics: Although off the shelf orthotics are a good starting point and may be suitable for some, they are a general fit and may not achieve the desired effect due to the non-customised nature of the product.
• Fully Customised 3D-Printed Insoles: A precise impression of your foot will be taken to create insoles tailored to your biomechanical needs.
* Please note that the effectiveness of the orthotics will relate to how well you utilise the exercises the clinician gives you to help with the symptoms you are experiencing. It will also depend on how often you are wearing the orthotics and what shoes you are wearing them in. Even with the use of orthotic it may take up to 12 months for your symptoms to completely settle.*
Follow-Up Appointments: If you experience issues with your insoles, we will address your concerns. However, additional appointments after the initial 6-week check will incur a charge of £40.00 per session.
Gait Analysis + Rehabilitation Package:
• This package includes three rehabilitation appointments. Patients can choose how to utilise these sessions, such as:
• Working on lower limb strength and stability
• Increasing running mileage (e.g., marathon preparation)
• Laser therapy sessions for pain management
• Sessions can be spread out or scheduled close together based on patient needs.
Advanced Technology Used in Gait Analysis
At Foot Formula, we utilise cutting-edge technology to provide a thorough and accurate assessment of your gait and biomechanics. Our assessment incorporates:
1. Pressure Plate Technology: This technology measures the distribution of pressure across your feet as you stand, walk, or run. It identifies imbalances, areas of excessive pressure, and abnormalities in your gait pattern.
2. Scanning Technology: High-precision foot scanning creates a detailed 3D model of your feet. This model is essential for designing fully customised orthotics tailored to your unique biomechanical needs.
3. System (if chosen): This advanced motion analysis tool uses optical sensors to measure and analyse your gait in real-time. It captures precise data on stride length, symmetry, and other key metrics, offering insights that are invaluable for performance improvement and injury prevention.
Hands-On Approach
In addition to the use of technology, our HCPC-registered healthcare professionals perform a hands-on assessment to evaluate foot function, joint mobility, and muscle strength. This combination of manual expertise and advanced technology ensures a comprehensive understanding of your biomechanical profile.
How the Technology Works
The integration of pressure plate and scanning technology, along with Optogait (if selected), allows us to:
• Detect subtle gait abnormalities and asymmetries that may not be visible to the naked eye.
• Provide a detailed, data-driven analysis of your foot function and movement patterns.
• Develop a more accurate and customised treatment plan, whether that involves orthotics, rehabilitation exercises, or other interventions.
This approach ensures your treatment is specifically tailored to your individual needs, improving outcomes and supporting long-term foot health and performance.
Insurance: We are not registered with any insurance companies. Patients must consult their insurance provider directly regarding potential claims.
External Correspondence Fees:
- Emails to other healthcare professionals: £25.00 per email
- Letters or result interpretations: £65.00
These charges will be added to your bill and sent electronically for payment via bank transfer. If payment is not made, the matter will be escalated.
This policy ensures transparency and sets clear expectations for all Gait Analysis Services. . If you need further clarification, please let us know.
Nail Surgery Policy
Costs:
• Initial Consultation: £45.00 (to assess the condition and complete necessary paperwork)
• Nail Surgery: £280.00 (includes all dressing appointments and required dressings for proper healing)
Pre- and Post-Care Advice: Both verbal and written consent and guidance will be provided regarding care before and after the procedure.
Surgery Guarantee:
• If the same nail requires surgery again within 12 months, the procedure will be performed free of charge.
• If it is a different toe or after the 12-month period, the full £280.00 fee will apply.
Non-Refundable: All payments for nail surgery are non-refundable.
Insurance: We are not registered with any insurance companies. If you wish to claim for the treatment, you must discuss this directly with your insurance provider prior to your appointment.
Documentation: Any concerns or queries must be raised via email to ensure a documented paper trail. All correspondence will be added to your clinical notes for record-keeping purposes.
External Correspondence Fees: If communication with another healthcare professional regarding your care is required, the following charges will apply:
- Emails: £25.00 per email.
- Letters or Interpretation of Results/Findings: £65.00.
These charges will be added to your bill and sent electronically for payment via bank transfer. If payment is not made, the matter will be escalated.
This policy ensures transparency and sets clear expectations for Nail Surgery. If you need further clarification, please let us know.
Injection Therapy Policy (2024)
Costs:
• Initial Consultation: £75.00 to £85.00, depending on the type of gait analysis performed.
• Injection: £120.00 (includes the injection and a 6-week follow-up appointment).
Clinical Supervision: Injections are currently administered under clinical supervision as part of the practitioner’s training for their injection therapy qualification.
Follow-Up Care: If concerns arise during the 6-week follow-up period, the appointment can be brought forward.
Insurance: We are not registered with any insurance companies. If you wish to claim for the treatment, you must discuss this directly with your insurance provider prior to your appointment.
Documentation: Any concerns or queries must be raised via email to ensure a documented paper trail. All correspondence will be added to your clinical notes for record-keeping purposes.
External Correspondence Fees: If communication with another healthcare professional regarding your care is required, the following charges will apply:
- Emails: £25.00 per email.
- Letters or Interpretation of Results/Findings: £65.00.
These charges will be added to your bill and sent electronically for payment via bank transfer. If payment is not made, the matter will be escalated.
This policy ensures transparency and sets clear expectations for Injection Therapy. If you need further clarification, please let us know.
Initial Podiatry Consultation Policy
Cost: The initial podiatry consultation is £45.00. Follow-up appointments cost £38.00.
Non-Refundable Treatment: All payments for treatments are non-refundable.
Professional Care: All treatments are conducted by a registered HCPC (Health and Care Professions Council) healthcare professional.
Included Services: During the appointment, the following care will be provided:
• Nail trimming
• Reduction of thickened nails
• Removal of hard skin, corns, callus, or verrucae
• Application of moisturiser
• Vascular status assessment
• Sensation checks
Treatment Concerns: If there are issues with the treatment, the patient must discuss these with the podiatrist, and any concerns will be addressed promptly.
Insurance: We are not registered with any insurance companies. If you wish to claim for the treatment, you must discuss this directly with your insurance provider prior to your appointment.
Documentation: Any concerns or queries must be raised via email to ensure a documented paper trail. All correspondence will be added to your clinical notes for record-keeping purposes.
External Correspondence Fees: If communication with another healthcare professional regarding your care is required, the following charges will apply:
- Emails: £25.00 per email.
- Letters or Interpretation of Results/Findings: £65.00.
These charges will be added to your bill and sent electronically for payment via bank transfer. If payment is not made, the matter will be escalated.
This policy ensures transparency and sets clear expectations for Initial Podiatry Treatment. If you need further clarification, please let us know.
Routine Treatment Policy
Cost: Routine podiatry treatment costs £38.00 per appointment. Payments are non-refundable.
Professional Care: All treatments are carried out by a registered healthcare professional employed by Foot Formula.
Included Services: During a routine treatment appointment, the following will be provided:
• Nail trimming
• Reduction of thickened nails
• Removal of hard skin
• Treatment of corns and verrucae
· Application of Moisturiser
Corns Recurrence: Follow-up appointments may be necessary for continued care and prevention.
Routine treatment: We advised that routine treatment may be required every 4-6 weeks to maintain good foot health.
Raising Concerns: Any concerns regarding the treatment must be raised via email to create a written record of correspondence. This documentation will be added to the patient’s clinical file.
Insurance: We are not registered with any insurance companies. If you wish to claim for the treatment, you must discuss this directly with your insurance provider prior to your appointment.
Documentation: Any concerns or queries must be raised via email to ensure a documented paper trail. All correspondence will be added to your clinical notes for record-keeping purposes.
External Correspondence Fees: If communication with another healthcare professional regarding your care is required, the following charges will apply:
- Emails: £25.00 per email.
- Letters or Interpretation of Results/Findings: £65.00.
These charges will be added to your bill and sent electronically for payment via bank transfer. If payment is not made, the matter will be escalated.
This policy ensures transparency and sets clear expectations for Routine Podiatry Treatment. If you need further clarification, please let us know.
Fungal Nail Treatment Policy
Initial Appointment Cost: The initial consultation and fungal nail test cost £50.00. This includes:
• Fungal nail test
• Nail trimming
• Hard skin removal
Treatment Package Cost: If the patient opts for the fungal nail package, there is an additional cost of £255.00. This is non-refundable.
Non-Refundable Clause: Refunds are not provided, even if the results are not as expected, as all appointments and treatments (including medicaments) will have been provided.
Raising Concerns: Any issues regarding the treatment must be raised via email to ensure a written record is kept. This will be added to the patient’s clinical notes.
Insurance: We are not registered with any insurance companies. If you wish to claim for the treatment, you must discuss this directly with your insurance provider prior to your appointment.
Documentation: Any concerns or queries must be raised via email to ensure a documented paper trail. All correspondence will be added to your clinical notes for record-keeping purposes.
External Correspondence Fees: If communication with another healthcare professional regarding your care is required, the following charges will apply:
- Emails: £25.00 per email.
- Letters or Interpretation of Results/Findings: £65.00.
These charges will be added to your bill and sent electronically for payment via bank transfer. If payment is not made, the matter will be escalated.
This policy ensures transparency and sets clear expectations for Fungal Nail Treatment. If you need further clarification, please let us know.
MLS Laser Therapy Policy
Costs:
1. Individual Sessions: £45.00 per session.
2. Package of 3 Sessions: £120.00.
3. Package of 5 Sessions: £200.00.
Non-Refundable: All payments for MLS Laser Therapy sessions or packages are non-refundable, even if the treatment does not achieve the desired effect.
Professional Care: All MLS Laser Therapy treatments are carried out by a registered HCPC (Health and Care Professions Council) healthcare professional.
Insurance: We are not registered with any insurance companies. If you wish to claim for the treatment, you must discuss this directly with your insurance provider prior to your appointment.
Documentation: Any concerns or queries must be raised via email to ensure a documented paper trail. All correspondence will be added to your clinical notes for record-keeping purposes.
External Correspondence Fees: If communication with another healthcare professional regarding your care is required, the following charges will apply:
- Emails: £25.00 per email.
- Letters or Interpretation of Results/Findings: £65.00.
These charges will be added to your bill and sent electronically for payment via bank transfer. If payment is not made, the matter will be escalated.
This policy ensures transparency and sets clear expectations for MLS Laser Therapy. If you need further clarification, please let us know.
Nail Reconstruction Policy
Nail reconstruction is a specialized treatment designed to restore the appearance of damaged or missing toenails. This cosmetic procedure is ideal for patients with nail trauma, fungal infections, or other conditions affecting the nail’s appearance.
Costs
1. Nail reconstruction for up to 2 toes: £50.00
2. Nail reconstruction for more than 2 toes: £75.00
What is Included?
• A thorough assessment of the affected nails by a registered HCPC healthcare professional.
• Application of high-quality, durable materials to reconstruct the nail(s).
• Verbal advice provided by the clinician on how to maintain the reconstructed nails to ensure they last for the expected period of time.
Non-Refundable Policy: All payments for nail reconstruction are non-refundable. If the maintenance advice provided by the clinician is not followed and the nails do not stay intact for the suggested period, the reconstruction will not be refunded or redone without incurring additional charges.
Insurance: We are not registered with any insurance companies. Patients wishing to claim for this treatment must discuss it directly with their insurance provider prior to the appointment.
External Correspondence Fees
If correspondence with other healthcare professionals is required:
1. Emails: £25.00 per email.
2. Letters or Interpretation of Results/Findings: £65.00.
These charges will be added to your bill and sent electronically for payment via bank transfer. Non-payment will result in escalation.
This policy ensures transparency and sets clear expectations for patients undergoing nail reconstruction. If further clarification is needed, please contact us directly.
Foot Formula Orthotics Policy
This agreement outlines the terms and conditions for the use of custom-made orthotics provided by Foot Formula. By signing this contract, the patient acknowledges their understanding and acceptance of the instructions and terms detailed below.
Purpose and Disclaimer
Custom-made orthotics are medical devices designed specifically for the individual based on anatomical impressions provided to Foot Formula. While we aim to alleviate the symptoms you have presented with, we cannot guarantee full pain relief or the achievement of your end goal. However, we will use our expertise and resources to do our utmost to reduce your symptoms and support your health and mobility.
Instructions for Use
To ensure the effectiveness and safety of your orthotics, you must follow the usage instructions provided:
Gradual Break-In Period:
• Begin by wearing the orthotics for 1 hour per day, increasing wear time by 1 hour each day until you can comfortably wear them all day. Avoid strenuous activities during the first week and gradually reintroduce these in the second week.
Daily Use:
• Orthotics are intended for regular, long-term use unless otherwise instructed by your clinician.
Care Instructions:
• Clean orthotics with a warm, damp cloth and air dry. Do not submerge them in water or expose them to excessive heat. Always wear socks with your orthotics.
Maintenance:
• Contact your prescribing clinician if adjustments or refurbishments are required due to general wear and tear.
Patient Responsibility
The patient agrees to:
• Comply with all provided instructions for use, care, and maintenance of their orthotics.
• Cease wearing the orthotics immediately if persistent pain, worsening symptoms, or blistering occurs, and contact the prescribing clinician for further assessment.
• Understand that orthotics are custom-made for their personal use and must not be shared or worn by another person.
Failure to comply with these instructions may result in increased or prolonged symptoms. Foot Formula and your clinician will not be held liable for any such outcomes if instructions are not followed.
Limitations of Liability
• Orthotics are a supportive device and are not guaranteed to completely resolve your symptoms. Individual results may vary, and your condition may require ongoing monitoring and adjustments.
• While we strive to deliver the best possible outcome, Foot Formula and your clinician cannot accept responsibility for any long-term or worsened symptoms arising from improper use or failure to follow instructions.
Non-Refundable Policy: All orthotics, whether off-the-shelf or custom-made, are non-refundable.